Privacy Policy

Last updated: July 2025

At DiagDen ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.

1. What Data We Collect

Contact information: such as your name, email address, phone number, and message (when you use our contact form).
Technical data: IP address, browser type, device information, usage statistics.
Cookies and similar technologies: See our Cookie Policy for more details.

2. How We Use Your Data

To respond to your enquiries
To improve our website and services
For security and analytics
To comply with legal obligations

3. How We Share Your Data

We do not sell or rent your data.
We may share data with trusted service providers (e.g. Formspree for forms, analytics, website hosting) under strict confidentiality agreements.
We may disclose data if required by law.

4. Cookies

We use cookies for analytics and to enhance your experience. You can control cookies in your browser. See our Cookie Policy.

5. Security

Your data is protected by technical and organizational measures. While we strive to use commercially acceptable means, no method is 100% secure.

6. International Transfers

Your data may be processed outside the UK/EU. When this happens, we ensure appropriate safeguards are in place.

7. Third-Party Links

Our website may contain links to other sites (e.g. Trustpilot). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

9. Contact Us

For any questions or concerns about your data or this privacy policy, please contact us at:
[email protected]